Learning at Work Week 2024

As an organisation, we’re totally committed to the learning and development of our staff. From incentivising learning opportunities through our Campus rewards platform, to allocating each member of the team a £100 annual book allowance, we’re keen to embed a culture where personal and professional development is celebrated. 

Throughout Learning at Work Week, we caught up with members of the team to ask what learning opportunities they’d taken part in recently, how this will inform their work and how Capacity creates a culture where growth is supported.

Sara Chattun, Project Manager

This year I graduated with my Masters in Social Policy, which has given me a much deeper understanding of the things that effect people – both in a historial and current context. It helps me to think critically about my work and challenges me to keep questioning to get to the root of a problem.

Grace Nolan, Director

Lots of organisations talk about their learning culture, but at Capacity L&D is in our DNA. This year, Capacity has supported me to to undertake an Advanced Diploma in Strategic Learning & Development, both through funding and protected study time. This solidifies the experiential learning I’ve done over the past several years and has enabled me to bring academic theory and thinking to the people and culture work that I do at Capacity.

Heather Mackelden, Business Coordinator 

Working at Capacity is really collaborative, and because of that I’m learning more about what areas I find interesting and want to know more about. I’m excitied to start working with our finance team in coming months to learn more about our systems and better understand their work.

George Leroy, Senior Development Manager

At Capacity, I’ve always been supported to pursue opportunities for professional and personal growth. I’m currently studying for a Senior Leader Apprenticeship, which is great because it gives me the chance to apply the knowledge I’m gaining through my studies to real-life situations in my role. Although I’m right at the start of the qualification, I’ve already learned lots that I’m bringing into the projects I’m managing.

Ailsa Horne, Head of Projects

This year I’ve been doing a mini MBA/ Strategic Leadership ILM Level 7. I’ve loved getting back in the classroom for some structured learning! I’ll be applying the thinking to further develop Capacity’s strategic approach to working with enterprises at the heart of public service delivery.

Goda Dragunaite, Digital Comms Manager 

One of the courses I completed this year was the CIM Managing Projects and People. The course material coincided with a project I’m working on really well, providing useful information that I could apply right away. It covered key areas of project management, offering practical advice on dealing with key challenges such as managing expectations, keeping projects on track and making people feel heard. Being able to implement what I learned immediately and see the results was very satisfying.

Sarah Lee, Finance Assistant 

I’ve been working towards my AAT qualification and completed the final exam this year, so I’m now a fully qualified Accounting Technician! This was a huge personal goal of mine. The learning has contributed massively to the work I do at Capacity, and the work I do at Capacity helped with my understanding of what I was studying. My next goal is to become a fully Chartered Accountant, which I know will be possible with the help and support of the Capacity team.

Sarah Morris, Finance Director 

I’ve been on a learning journey with the ICAEW Financial Talent Executive Network (F-TEN). This took me way beyond my comfort zone – presentations, workshops with actors and being open to coaching, reflection and self awareness! The outcome of this is that I’m a better leader – I make better, more informed decisions. I feel more confident challenging the team to work through solutions which gives them confidence and pushes them in their roles. A win-win for me and the team!

Fancy joining the Capacity gang? We’re always on the lookout for amazing people to join us. View our latest vacancies here.

Capacity Conversations: Kate Ardern

This year we completed our first piece of work with the national charity, Mind, taking a specific focus on their information and practical advice phone service, Infoline. As a leader in UK mental health support, Mind’s team were keen to understand how the service offer was understood, what current usage looked like and what gaps might be filled through further development.

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Introducing… Capacity Wrapped

Let us start by saying last year was a busy one. We’ve been working hard at work bringing big-picture thinking, imagination and graft to help public and third sector leaders do things differently.

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Associates

Associates Call Out

Capacity is on the lookout for brilliant people to join our team of Associates. We’re looking to recruit specialist Associate team members who can support projects on an ad-hoc basis, as and when briefs fit their expertise and availability. 

Once on our Associate list, you’re on our minds – we’ll approach you with the brief, agree on the resources and timings, and get to work. We need you to be flexible but will give you plenty of notice and make sure you have all the information you need. This means we can’t guarantee a specific number of days at this time, but we are a busy team with lots of projects on the horizon.

Are you: 

  • Great at crunching numbers? Finance Expert
  • Ready to mastermind delivery? Project Management Expert 
  • Amazing at telling stories? Comms Expert 
  • Brilliant at measuring the change we’re making? Impact Expert   

THE DETAILS

Finance Experts  

We’re looking for Associates who can assist with financial planning for our clients.  You will be a whizz at financial modelling and cashflow planning. You will be able to bring the pounds and pence of business plans to life, quickly seeing and addressing financial risks and their potential impact on the business. You will be able to present complex financial information in a way that we can all understand and use. 

Project Management Experts 

We’re looking for Associates who can help us deliver our wide variety of projects. You could have specific expertise in a number of different areas such as:

  • Community building and engagement- Understanding what communities are thinking and feeling and building legitimate and meaningful partnerships.
  • SME business support – helping with balancing the books, developing new markets and planning and showing impact
  • Writing funding bids, tenders, and proposals
  • Developing Business Plans
  • Feasibility or options appraisal
  • Service design

We would love to hear from you if have skills and experience in:

  • Housing 
  • Adult social Care 
  • Children’s social Care 
  • Social enterprise development

You will have a good understanding of one or more of these sector areas, have a track record of making changes in this space and ideas for what the future of this sector could look like. 

Comms Experts 

We’re looking for Associates who can help our clients to tell their stories.  Most commonly you’ll help them with marketing and communication plans and brand development. We’re looking for people with great copywriting skills, and enough knowledge of the care, health or social enterprise sector to identify key messaging and targeted approaches to get these to land. 

Impact Experts 

We’re looking for Associates who can help us and our clients capture and understand the difference we are making.  You’ll be a data expert, someone who’s able to analyse complex information and make it meaningful and understandable.  You will help our clients develop impact measurement frameworks and Theories of Change and support them to tell the world about the difference they’re making. 

 

CONTACT US TODAY TO APPLY!

If you are someone who’d be a great fit as a valued Capacity Associate, get in touch through joinus@thisiscapacity.co.uk. If you have any questions about the organisation, the projects or the role, we welcome you to get in touch for a chat. 

If there are any adaptions or adjustments we can make to assist you in your application or with our recruitment process, please contact us via email or by phone.

joinus@thisiscapacity.co.uk

+44(0)151 305 1045

Looking back on ‘Fundamentally Different’

Something interesting happens when 100 creative leaders, thinkers and doers come together to discuss transforming public services.
That’s what happened last week at Fundamentally Different – an event designed to challenge the status quo in public services.

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Forging the Fundamentals

Late last year, we engaged with 100 public and third sector leaders from across Cheshire and Merseyside. We wanted to learn more about their day jobs, what was going well, but also what was keeping them up at night. Nothing was off the table. We listened to their views, heard their ambitions (and frustrations), and started to think about the shared challenges and opportunities to try something different.

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“It rekindled my love of learning – which is definitely a good thing at Capacity…”

At Capacity, we’re proud to have a team that’s a total mix – made up of people from all sorts of backgrounds with all sorts of expertise. We know that learning and development is key to this, making sure that we continue to grow both as individuals and as a team. That’s why we’re pleased to congratulate one of our Project Managers, Sara, on recently graduating with an MA in Social Policy from Liverpool Hope University.

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