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Who
we are

It’s no secret that the public and third sectors are facing some tough internal and external challenges, and we need big ideas and brave leaders to tackle them.

That’s where Capacity comes in. We provide the know-how, big-picture thinking, and hands-on time to get moving on the projects that really matter: the ones that make the biggest impact on the lives of everyday people.

In other words, you might call us a ‘do-tank’. Unlike a think-tank, we also go on to do the stuff we’ve thought about. That means we’re on the journey with the organisations we support; you won’t find us producing a shiny report and leaving them to it. 

We also believe we’re better off together. By that we mean: we want all sectors involved and all sectors represented. We aren’t going to change public services for the better on our own, and neither is anyone else. 

Speaking of teamwork, our people are a total mix – we all have different backgrounds and a wide range of expertise. That means we can apply a range of skills and viewpoints to the challenges we face and fill any gaps a team might have. 

Ultimately, we want the North West to be the best place to grow-up, grow-wise and grow-old. If we do this well, public services will work for every person, every time. And as for us? Well, we’ll be out of job.

Where we came from

In 2015 national children’s charity Catch22 and public sector delivery partner Interserve PLC joined forces with the ambition of creating an organisation that would support the growth of the social enterprise sector in the North West. The aim was to help them more effectively compete for public sector contracts. By bringing sectors together the aim was to develop new approaches that created change on both the commissioning and delivery side of services, and put small and medium sized challenges in a stronger position when bidding for work. The potential of this idea was fully endorsed by Big Society Capital who offered funding (alongside ClubFinance) when Capacity won their Business Impact Challenge in 2016. 

In 2017 ClubFinance were replaced by new investors Amberside Advisors Ltd. 

In 2021 we ended our relationship with Interserve to become more socially owned. As things stand 90% of Capacity shares are held by social enterprise and social investors. This means that £9 in every £10 we make goes back to funding work with communities across the UK.

Our People

Like we say, our team is a total mix – made up of people from all sorts of backgrounds and all sorts of expertise. That means we can apply a range of skills and viewpoints to the challenges we face and fill any gaps your team might have. Our people are used to working with a range of clients and that means they can adapt –whether you need us sitting at your Board table or out and about with the people you’re supporting, we fit right in. 

_28_RoseanneB

Roseanne Broadley

Project Manager
_09_Chris

Chris Catterall

Chief Executive
_02_Sophie

Sophie Clarke

Director of Children's
_24_Tim

Tim Guest

Management Accountant
Hannah

Hannah Walmsley

Project Manager
Alice22

Alice Green

Communications Project Manager
John

John Pilcher

Development Manager
_10_Emma

Emma Lord

Director of Health
Alison22

Alison Hill

Development Manager
_03_Phil

Philip Hill

Director
_11_Jenni

Jenni Kirkham

Project Manager
Grace22

Grace Nolan

Director of Operations
_05_Nat

Natalie Mansfield

Project Manager
_01_Luke

Luke McConkey

Graphic Designer (Associate)
_08_Sarah

Sarah Morris

Director of Finance
_31_Paul

Paul Simon

Children's Development Manager
_29_RachelS

Rachael Stott

Marketing Director (Associate)
_26_SarahT

Sarah Taylor

Development Manager
_13_Toni

Toni Verburg

Finance Coordinator
Lauren

Lauren Metcalf

Marketing & Communications Manager

Our People

Like we say, our team is a total mix – made up of people from all sorts of backgrounds and all sorts of expertise. That means we can apply a range of skills and viewpoints to the challenges we face and fill any gaps your team might have. Our people are used to working with a range of clients and that means they can adapt –whether you need us sitting at your Board table or out and about with the people you’re supporting, we fit right in. 

_28_RoseanneB

Roseanne Broadley

Project Manager
_09_Chris

Chris Catterall

Chief Executive
_02_Sophie

Sophie Clarke

Director
_24_Tim

Tim Guest

Management Accountant
Hannah

Hannah Walmsley

Project
Alice22

Alice Green

Communications Project Manager
John

John Pilcher

Children's Development Manager
_10_Emma

Emma Lord

Director
Alison22

Alison Hill

Development Manager
_03_Phil

Philip Hill

Director
_11_Jenni

Jenni Kirkham

Project Manager
Grace22

Grace Nolan

Director of Operations
_05_Nat

Natalie Mansfield

Project Manager
_01_Luke

Luke McConkey

Graphic Designer (Associate)
_08_Sarah

Sarah Morris

Director of Finance
_31_Paul

Paul Simon

Children's Development Manager
_29_RachelS

Rachael Stott

Director (Associate)
_26_SarahT

Sarah Taylor

Development Manager
_13_Toni

Toni Verburg

Finance Coordinator
Lauren

Lauren Metcalf

Marketing & Communications Manager

Our Values

We're grafters


We’re do-ers, not just thinkers.

We chip in and help each other out.

We don’t just work hard, we work smart.

We're social beings


We take care of our relationships.

We love to join things up.

We respect each other and our different experiences.

We're the genuine article


We don’t pretend to be something we’re not.

We earn people’s trust.

We have no hidden agendas.

We're easy going


We keep our egos in check.

We take our work seriously, but not ourselves.

We keep things simple.

We're Bold


We're not just people pleasers, even they're not the ones our clients want to hear, but we do this in a professional way.

We get under the skin of projects and live it's barriers and opportunities with our clients.

We're always learning.

We try and challenge the red tape (although we know it's there) and we respect and ably navigate it.

We're Bold


We're not just people pleasers, even they're not the ones our clients want to hear, but we do this in a professional way.

We get under the skin of projects and live it's barriers and opportunities with our clients.

We're always learning.

We try and challenge the red tape (although we know it's there) and we respect and ably navigate it.

Come join us

We’re always on the look out for great like-minded people to come and join the Capacity team. Whether you’re an in-house member of staff, or one of our trusted associates – we have some great projects to get your teeth stuck into across the public sector. 

So, if you’re passionate about making public services, people services like we are, then get in touch.

joinus@thisiscapacity.co.uk

Latest opportunities

Roseanne Broadley

Project Manager

Roseanne joined the Capacity team in late 2020 to support the Health team with Operations and Project Management functions. She has already played a pivotal role in supporting Primary Care Networks with the rollout of the Covid-19 vaccination programme across Liverpool, managing an army of 130 volunteers and onboarding 250 medical students and another 200 internal staff to support the vaccine administration programme.

Before joining Capacity, Roseanne spent nearly a decade gaining varied experience ranging from Operations and Project Management to Merchandising, primarily in the Retail sector. Roseanne is excited about embracing new challenges in the third sector, where she hopes to improve the lives of others through Capacity’s evolving portfolio.

In her spare time, you can find Roseanne exploring the great outdoors in the UK or further afield or trying her hand at anything creative such as woodturning, ceramics or visiting art exhibitions.