Untapped potential: The future of Civic Data in the LCR

If we said the word ‘wellbeing’, what would it mean to you? It’s a word we use daily in health, care, and community services, but it can be interpreted in so many different ways – feeling healthy, feeling happy, feeling content. It seems to be the ‘go-to’ word for public services, researchers, and policymakers whenever we talk about people’s outcomes and progress.

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Looking back on ‘Fundamentally Different’

This year we completed our first piece of work with the national charity, Mind, taking a specific focus on their information and practical advice phone service, Infoline. As a leader in UK mental health support, Mind’s team were keen to understand how the service offer was understood, what current usage looked like and what gaps might be filled through further development.

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Forging the Fundamentals

Late last year, we engaged with 100 public and third sector leaders from across Cheshire and Merseyside. We wanted to learn more about their day jobs, what was going well, but also what was keeping them up at night. Nothing was off the table. We listened to their views, heard their ambitions (and frustrations), and started to think about the shared challenges and opportunities to try something different.

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“It rekindled my love of learning – which is definitely a good thing at Capacity…”

At Capacity, we’re proud to have a team that’s a total mix – made up of people from all sorts of backgrounds with all sorts of expertise. We know that learning and development is key to this, making sure that we continue to grow both as individuals and as a team. That’s why we’re pleased to congratulate one of our Project Managers, Sara, on recently graduating with an MA in Social Policy from Liverpool Hope University.

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Call to Mind: Designing remote mental health support by experience.

This year we completed our first piece of work with the national charity, Mind, taking a specific focus on their information and practical advice phone service, Infoline. As a leader in UK mental health support, Mind’s team were keen to understand how the service offer was understood, what current usage looked like and what gaps might be filled through further development.

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