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Making Public Services
People Services

It’s no secret that the public and third sectors are facing some tough internal and external challenges, and we need big ideas and brave leaders to tackle them.

That’s where Capacity comes in. We provide the know-how, big-picture thinking, and hands-on time to get moving on the projects that really matter: the ones that make the biggest impact on the lives of everyday people. 

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They’re a source of inspiration as a team that can provide a bridge between the third sector orgs and council. They really ‘got’ what that offer should be and spent the time on the ground asking the right questions.
Zoe Richardson
Therapeutic Lead, Open Door Charity
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Capacity is our extended leadership team…this is a partnership
David Osborne
CEO, Catalyst Choices
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What we value most is the one to one relationship; they’ve come in and worked hard to understand who we are and what we’re trying to do
Alasdair Jackson
CEO, Recycling Lives
Lee-Cirlce
The relationship with Capacity has been extremely positive. It has been built around Capacity being a friend and ally of Open Door Charity, knowing and understanding what we do.
Lee Pennington
Charity Director, Open Door Charity
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From day one colleagues in Capacity have been amazing- full of ideas, support, energy, drive, and have made this one of the most enjoyable pieces of work I’ve ever been involved in. The trust, collaboration, energy and belief that we shared, really made it something special.
Elizabeth Hartley
Assistant Director, Early Help & Prevention, Wirral MBC
Tom Local Solutions
Working with Capacity was a thorough, professional, and speedy process. The outcomes were crucial to our future planning and decision making and they demonstrated the value of partnership work and supported good governance.
Tom Harrison
Chief Executive, Local Solutions
Ellie CDC
It's been brilliant working with Capacity, it was co-development from the word go. To have someone who understands your work and give an external viewpoint has been very beneficial in helping us to define where we sit and what we offer.
Eleanor Fielding
Programme Manager, Civic Data Cooperate
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I think it's massively important to have experienced leaders mentoring up and coming leaders. Alison at Capacity has been an amazing mentor, she has helped me become more comfortable and confident. Knowing that I can do it, and I do have a voice.
Allison Dean
Deputy CEO, Koala North West
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Not only did Capacity help us develop the plan and develop the project, but they also really hit the ground running from the very first meeting. It felt very much like a two way dialogue between us and Capacity.
Lewis Smith
Research Development Manager, University of Liverpool
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Working with Capacity is always a joy, you know that you are going to get passionate people who want to make a difference. They have positive attitudes, spending valuable time getting to know us and learning about what we wanted to achieve.
Sarah Williams
Network Manager, Childwall & Wavertree Primary Care Network
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Sarah and I met frequently, to review the project plan and how it was working. The real benefit for us was to have an outside agency coming in, we really wanted that expert, impartial, detailed oversight. It gave real direction for the programme and what we wanted to achieve.
Karen Parry
Director of Operations, Career Connect
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Alison is a fantastic sounding board. I trust her implicitly that when she is with me, she has no other agenda other than focusing on our meeting.
Bernadette King
CEO for Web Merseyside
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Right from the start we felt like Capacity were on our side. They were so interested in learning who we are and how our business works. The strategy they presented made us feel like we were hitting the ground running with a well constructed, exciting new plan…what’s not to love!
Kate Nicolle
Co-founder, Amity Relationship Solutions

Stay in the loop!

Come and Change the Face of Agency Social Work With Us

We’re looking for a Director for a new temporary recruitment agency.

Design and Building of a Single Point of Access to emotional health services for Wirral’s children and young people

We are seeking a digital partner who will help us finalise the detailed specification through a series of co-design sessions, advise on available simplifications (e.g., off-the-shelf solutions), and then design and build the platform. The process will require flexibility and teamwork, managing requirements and expectations from a number of partners involved.

Hello, Hello! The Capacity team is growing again…

We are always looking to grow and develop our team here at Capacity, so we're thrilled to introduce you to the newest members of our gang who are eager to help make public services people services.

Empowering leaders to inspire with confidence: The importance of coaching and mentoring

We value the mentoring we offer at Capacity. We think it’s unique because our relationships last a long time but we also have an experienced team that have been ‘through-it’ themselves. So, we asked some of our leaders from Capacity to help break it down. What’s the benefit of mentoring, and what does it all really mean.

“I’m able to handle my thoughts and feelings”

Mental health and wellbeing are something people in our region are grappling with, and this isn’t new. It has been exacerbated by the pandemic and we have found more and more of our work is centering around it. We couldn’t ignore this, so we are explicitly making it one of our challenge areas.

“THANKS FOR TAKING A STEP BACK… IT HELPED US TAKE ONE FORWARD.”

Capacity CEO, Chris Catterall reflects on our experiences over the last year, the voices we have heard and some of the biggest challenges we’ve seen. We want to create real change for the people of our region. We want to think bigger and focus on the things that are taking the most time and the most brain-power.

Think Bigger, Act Bolder.

In the Summer of 2021, we were approached by the Liverpool Network Alliance to help them develop their organisational offer, structure and positioning for General Practice in the city.

Capacity ranks 562 in The FT 1000: Europe’s Fastest Growing Companies

Sarah Morris, Capacity’s Finance Director reflects on what this means for the growth of the team and how we will continue to make public services people services.

Embracing & empowering Equity for Women

International Women’s Day (IWD) is all about praising and celebrating women's achievements, helping to raise awareness about discrimination and driving us closer to gender parity.

ALL WE NEED IS LOVE (OH, AND ABOUT ANOTHER £2BN)

Our Children’s Director Sophie Clarke, shares her thoughts ‘what’s next’ following yesterday’s release of the Government’s new Children’s Social Care Strategy.
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How we’re creating something bigger:

The leaders we work with are busy people and the day-to-day challenges you face often means leaving those things you’d usually do (the things that are about developing yourself, your networks and thinking for the longer term) off the ‘must-do’ list. Therefore, we’ve made a commitment to help the North West’s sector’s leaders to find time out for that bigger picture thinking, and for that reason we created REGROUP.

Sign up today

Many graduates leave university or college still not knowing what they want to be or do. But a good number know they want to make some positive change in the world. Since 2019 we’ve delivered our EMERGE programme which is focused on making public and third sector careers an active career choice. 

Find out more today