Capacity Wrapped 2023

Well that was a busy year.

We’ve been working hard at work bringing big-picture thinking, imagination and graft to help public and third sector leaders do things differently. Last year, we ran and completed a huge 55 projects, working alongside 31 incredible public and third sector clients.We spent thousands of hours supporting our partners to design effective services, listening to real people to inform local decision-making and launching our ventures.

We got stuff done

Like we said, last year was a busy one!

We were extremely privileged to work with dozens of incredible organisations who deliver some really important work. We worked alongside some outstanding leaders and doers who are dedicated to making a positive difference to the lives of local people, putting their voices at the heart of public service design.

We’d like to take the change to say a big thanks to everyone we had the opportunity to collaborate with for their partnership and dedication to making public services people services.

Here’s a snapshot of how we spent the year.

18,539

hours of staff time invested in projects

31

Organisations supported

55

projects worked on

1,559

People engaged

We’re always learning

We learned a lot last year.

We’re a learning organisation and try our best to make sure that no learning is lost. We embed learning across everything we do and regularly create open and honest opportunities to reflect on our successes and challenges. Capacity Wrapped is as much a learning report as it is an impact report – we wanted to share what went well, what could have been better and how we’re embedding this into practice at Capacity.