26th August 2026

By Emma Lord, Director of Design and Doing

Capacity turns ten and strengthens board with appointment of three new Non-Executive Directors

Ten years in. Capacity board grows to match its ambition.

Capacity News and Insights

Louise Towers, Paul Boyce and Chris Wright have joined the group board of Capacity, the public service innovation agency based in Liverpool City Region, bringing experience in finance, strategy, operations and children’s social care to the organisation, as it celebrates its tenth anniversary.

They will work with Capacity’s Chair, Liz Cross and three other non-executive directors and three executive directors who have responsibility for setting the organisation’s vision ‘to make public services people services’.

Liz Cross, Capacity’s Board Chair, said:

“One of Capacity’s strengths is the variety of experience on our group board and how we work with our subsidiary We are Juno and its board to deliver real evidence of better outcomes when we change how public services are designed and delivered. Louise, Paul and Chris will bring wide ranging and relevant skills and experience to our work and impact. I’m delighted to welcome them to the board and look forward to working closely with them.”

Chris Catterall, Capacity’s Chief Executive, said:

“Capacity is celebrating ten years in 2026. It’s a big milestone and a good time to welcome Louise, Paul and Chris and the knowledge and skills they bring with them. As we grow as an organisation and as a group, the board is ensuring we make a difference to the lives of children, young people and families across Liverpool City Region.”

“Capacity is celebrating ten years in 2026. It’s a big milestone and a good time to welcome Louise, Paul and Chris and the knowledge and skills they bring with them.”

Louise Towers is Group Chief Executive of Merseyside Special Investment Fund. She has spent two decades in boardrooms and leadership teams across private equity-backed, listed and not-for-profit organisations. Louise brings a combination of finance, strategy and operational experience to Capacity’s board, and our group subsidiaries, alongside her existing roles at MSIF and River Capital.

Louise Towers said:

“I’m delighted to be joining Capacity’s group board as non-executive director. Public services are at the heart of our communities in Liverpool City Region and Capacity is an organisation redefining what good public services look like.”

“Capacity is an organisation redefining what good public services look like.”

Paul Boyce spent fifteen years in senior leadership roles across local government, the NHS and the Department for Education as a commissioner and advisor. Paul is a partner at Coral Reef leading their practice and commissioning work. He also sits on the board of Mersey Youth Association. Paul received an OBE in 2021 for services to children across Liverpool City Region.

Paul Boyce said: 

“What jumps out at Capacity is a culture of creativity and doing whatever it takes to change how the system works for children, young people and families. I’m pleased to be joining the board and putting what I’ve learned to good use.”

Chris Wright has 30 years’ experience across the social care and criminal justice systems in both practice and policy. Until 2022, Chris was the Chief Executive of Catch22, the social business driving public service reform, leading a team of 1,800 staff and volunteers and supporting over 100,000 people nationally. Chris is the Chair of Catalyst Choices CIC, trustee of AllChild, non-executive director with Better Society Capital and the Lincolnshire Partnership Foundation Trust.  

Chris Wright said: 

“As one of the original team that established Capacity, it’s an exciting time to be joining the board. Capacity has always been an organisation focussed less on policies and procedures and more on the people and real lives at the end of them.”

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