

Capacity is kicking off an exciting new chapter with two fresh appointments.
Gian Durán joins as Head of Public Sector Innovation. With a career spanning senior roles at The Open University, FutureGov (TPXimpact) and Chile’s national innovation lab, Gian brings expertise in service design, agile delivery and leading big, ambitious change in public services.
Over the past 18 years, he’s been helping governments, universities, and international organisations rethink how they work and he’s now bringing that energy to Capacity.
At the same time, 3ni (the national network for neighbourhood improvement), a joint venture between Capacity and Local Trust, has appointed Tom Gilbert as Researcher and Data Analyst. Tom is joining from Ipsos UK and brings over five years’ experience in market research, corporate intelligence and strategy consultancy to the new role.
Chris Catterall, Capacity chief executive, said:
“We are excited to welcome Gian and Tom to Capacity and 3ni. Their expertise, energy and ambition will be invaluable as we continue to strengthen public services and support neighbourhoods across Liverpool City Region and the country.”
Gian Durán said:
“Capacity’s mission to deliver positive social change is something I’m deeply committed to. I’m passionate about inclusive innovation, systems change and building delivery cultures that last. It’s a perfect fit for the work Capacity does and the difference it makes to people and communities in Liverpool City Region and beyond.”
Gian will begin his new role on 1 September.
Tom Gilbert said:
“It’s an exciting time to be joining 3ni. Regenerating our neighbourhoods has never been more important, and I’m looking forward to working with our members and partners to build on the brilliant work 3ni is supporting in our communities every day.”
Tom will begin his new role on 26 August.